NHS 111 & 999

Connaught have been fantastic to work alongside and have really understood our business, they have been very successful in placing the right candidates for us at DHU. The credit system is working extremely well for us, it saves myself and the accounts department a lot of time as we don’t have to raise POs or Credit notes.

All application forms have been complete, correct and have met the job specification perfectly, due to this Connaught are our preferred supplier and we now work solely with Connaught for both 111 Clinical Advisors and 111 Health Advisors.
DHU have previously used other agencies alongside Connaught but we had a lot of issues with the compliance, references and application forms hence why we now solely work with Connaught.

I’ve been with Connaught for over 2 years now. They are organised, reliable and always contactable if I have any problems. I get quick responses when booking shifts, I’m paid on time and communication is excellent. I highly recommend working for Connaught.

We have been working with Connaught to source permanent candidates for our call centres in both clinical and non-clinical roles. We have found Liam and Connaught to be proactive and keen to work in a partnership approach. They have communicated well and provided a good selection of CVs that meet our needs. They have taken time to understand our requirements and have adapted their processes to meet our requirements where necessary. Head of Resourcing & Workforc

Working with Connaught over a year as a health advisor has been an experience I have really enjoyed. This is due to organised structure of the agency. I have had an absolute pleasure of working with them with great experience.

We have been working with Connaught for several years now to supply clinical and non-clinical staff for both our 111 and 999 services in the South East of England (South East Coast Ambulance). We have worked closely with them to not only provide us with a clinical resource but have been responsive to any recruitment campaigns requested as well. For any operational issues experienced, Connaught have been both responsive and flexible to ensure the needs of our service are met, but also the development of staff to support the cross working in the 2 services.

Having worked with Connaught back in 2018, I am delighted to return as a candidate. Laura is truly exceptional, ensuring everything runs smoothly and always being just a phone call or email away whenever I have any queries.

Every time we had a position to fill, the candidates Connaught put forward turned out to be the best for the job. I was particularly impressed by Connaught not swamping me with CVs but only forwarding those of people who were likely to be a good fit. Some of the skills we needed to hire were hard to come by as working in an IUC call centre is not like any other call centre. Connaught kept on proactively hunting for suitable candidates and never failed to deliver.

Due to an increased demand in our service, we had a need to fill Health Advisor positions. We contacted a few agencies to assist in recruiting temp positions. Connaught was one of them. The service, the prompt attention, the consistent follow up and the quality of candidates we got from them speaks well of their recruiting and screening process. I would have no hesitation in giving my recommendations to use Connaught.

Just like to say that Connaught have been a great agency to work with. Lovely friendly professional team always ready to help.

I worked as a 111 Clinical Audit and Compliance Manager for LCW for over 3 years and have worked closely with the Connaught team and the Health Advisors and the Clinical Advisors they supply to us. In my experience, Connaught has always supplied and employed skilled, professional 111 Health Advisors consistently. We can always rely on Connaught to provide the calibre of staff we need to deliver a successful service.

I have been an agency worker with Connaught for many years now and have always had a very positive experience. Communication from Laura and the wider Connaught team is excellent – both supportive, and professional. The team are reliable, approachable, and genuinely helpful, and have supported me consistently whenever needed. Connaught is a company that truly values its agency workers and is a pleasure to work with!

Working with Connaught has been an absolute game-changer for our business and their team’s expertise, dedication, and proactive approach have truly set them apart. From the initial consultation to the ongoing support, they have consistently exceeded our expectations. Their team’s deep understanding of our industry and their commitment to our success were truly remarkable and without the invaluable support of the team at Connaught, reaching the funded establishment of Senior Clinical Advisors would have been an insurmountable challenge for us. We are immensely grateful for their partnership and would wholeheartedly endorse Connaught to anyone in need of dedicated allies on their path to success.

I have been working with Connaught since 2017, and I’m delighted to be given this opportunity. Over the years they have served me with precision and timing; and always finding the best opportunities to match my skills and competence. Needless to say, they have never failed to provide me with adequate hours of work, and I remain grateful for their expertise, efficiency, professionalism and amazing ongoing support – before, during and ‘’post’’ pandemic . Thanks to all at Connaught, especially the lovely Laura!

Really positive and well organised agency. Have worked for them for many years and would highly recommended them.

Connaught Agency – Highly recommended! Professional with quiet efficiency. Provide constant updates. Prompt weekly payments with access to Sage accounting system to review payslips securely online. Special shout to Andrew G, who went above and beyond to process my application. Also, to Jyoti P. who followed through my compliance as quickly as possible.

I was introduced to Connaught through a friend, and it couldn’t have come at a better time. I was looking for a new role, and the agency made the entire process smooth and reassuring. Their team guided me through registration and kept me updated every step of the way, which made a real difference.

What I appreciate most is the flexibility they offer. The work from home opportunities — has been invaluable. It allowed me to continue working during a period when I was unwell and unable to leave the house but needed to work. Connaught has genuinely supported me in finding work that fits my circumstances, and I’m grateful for their professionalism and care.

Connaught Agency have been supportive, professional and consistently reliable. They communicate well, understand my strengths and make the process smooth. I highly recommend them.