111 Health Advisor

Location: hertfordshire
Job Type: Permanent

Connaught Resourcing are currently working with an established NHS 111 provider in Welwyn Garden City who are looking to recruit permanent Health Advisors within their NHS 111 Services on a full and part-time basis.

The Role:

NHS 111 is a non-emergency telephone service providing patient’s advice on the most appropriate urgent care service they require. As a 111 Health Advisor, you will be the first point of contact, answering inbound calls from members of the public and health care professionals in need of medical advice and directing them to the most appropriate service.

Using the NHS Pathways software, you will ensure that all calls are answered promptly, accurately, and professionally in line with the performance standards. These calls could be escalated to a Clinical Advisor, an ambulance may be dispatched in the case of an emergency, or you may refer onto, or provide, information about other available services.

Out of hours shifts such as weekends and evenings may be included in the rota pattern.

Although full and part-time rotas are available you will need to dedicate yourself to a 5-week full-time training programme followed by 2 weeks of buddy training, which will be fully paid.

Training programmes are scheduled for 11th July, 25th July and 5th September.

We are looking for 111 Health Advisor candidates who have the following:

  • Experience in customer facing roles including care, call centre or customer service
  • Exceptional verbal and written communication skills
  • Possess a high degree of literacy and have the ability to record information accurately and correctly
  • Strong IT Skills
  • Be able to learn new skills and receive feedback on your performance

Pay Rate (please note rates will increase after 6 months):

  • Weekday – £9.50
  • Weekday Evenings – £10.45
  • Weekday Overnights – £11.88
  • Weekends – £10.93

What 111 Health Advisor candidates will receive in return:

  • Increase in salary after a 6-month period
  • NHS Pension Scheme
  • Generous holiday entitlement of 25 days + bank holidays per year
  • Flexible hours
  • Staff Recognition Scheme
  • Discretionary Bonus Awards
  • Investment in your Training and Development
  • Excellent Career Progression Opportunities
  • Be a part of Staff Forum and have your say
  • Discount Schemes through Perkbox, Bluelight and NHS Discount Schemes – giving our staff access to over 200 financial perks such as discounts at major stores, cinema tickets and restaurants
  • Access to the Employee Assistance Programme (EAP) which offers support and resources to help you with personal and work challenges and/or concerns that may affect your personal wellbeing and/or work performance. It is confidential and free to all colleagues
  • Health and Wellbeing Group looking after colleagues’ health and wellbeing with various initiatives throughout the year

If you are interested in this position please submit your CV to Connaught Resourcing as soon as possible.

Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and where required an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures.

NHS 111 Health Advisor in Peterborough

Location: Cambridgeshire
Job Type: Permanent

Connaught Resourcing are currently working with an established NHS 111 provider in Peterborough who are looking to recruit permanent Health Advisors within their NHS 111 Services on a full and part-time basis.

The Role:

NHS 111 is a non-emergency telephone service providing patient’s advice on the most appropriate urgent care service they require. As a 111 Health Advisor, you will be the first point of contact, answering inbound calls from members of the public and health care professionals in need of medical advice and directing them to the most appropriate service.

Using the NHS Pathways software, you will ensure that all calls are answered promptly, accurately, and professionally in line with the performance standards. These calls could be escalated to a Clinical Advisor, an ambulance may be dispatched in the case of an emergency, or you may refer onto, or provide, information about other available services.

Out of hours shifts such as weekends and evenings may be included in the rota pattern.

Although full and part-time rotas are available you will need to dedicate yourself to a 5-week full-time training programme followed by 2 weeks of buddy training, which will be fully paid.

Training programmes are scheduled for 11th July, 25th July and 5th September.

We are looking for 111 Health Advisor candidates who have the following:

  • Experience in customer facing roles including care, call centre or customer service
  • Exceptional verbal and written communication skills
  • Possess a high degree of literacy and have the ability to record information accurately and correctly
  • Strong IT Skills
  • Be able to learn new skills and receive feedback on your performance

Pay Rate (please note rates will increase after 6 months):

  • Weekday – £9.50
  • Weekday Evenings – £10.45
  • Weekday Overnights – £11.88
  • Weekends – £10.93

What 111 Health Advisor candidates will receive in return:

  • Increase in salary after a 6-month period
  • NHS Pension Scheme
  • Generous holiday entitlement of 25 days + bank holidays per year
  • Flexible hours
  • Staff Recognition Scheme
  • Discretionary Bonus Awards
  • Investment in your Training and Development
  • Excellent Career Progression Opportunities
  • Be a part of Staff Forum and have your say
  • Discount Schemes through Perkbox, Bluelight and NHS Discount Schemes – giving our staff access to over 200 financial perks such as discounts at major stores, cinema tickets and restaurants
  • Access to the Employee Assistance Programme (EAP) which offers support and resources to help you with personal and work challenges and/or concerns that may affect your personal wellbeing and/or work performance. It is confidential and free to all colleagues
  • Health and Wellbeing Group looking after colleagues’ health and wellbeing with various initiatives throughout the year

If you are interested in this position, please submit your CV to Connaught Resourcing as soon as possible.

Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and where required an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures.

NHS 111 Health Advisor in Bedford

Location: Bedfordshire
Job Type: Permanent

Connaught Resourcing are currently working with an established NHS 111 provider in Bedford who are looking to recruit permanent Health Advisors within their NHS 111 Services on a full and part-time basis.

The Role:

NHS 111 is a non-emergency telephone service providing patient’s advice on the most appropriate urgent care service they require. As a 111 Health Advisor, you will be the first point of contact, answering inbound calls from members of the public and health care professionals in need of medical advice and directing them to the most appropriate service.

Using the NHS Pathways software, you will ensure that all calls are answered promptly, accurately, and professionally in line with the performance standards. These calls could be escalated to a Clinical Advisor, an ambulance may be dispatched in the case of an emergency, or you may refer onto, or provide, information about other available services.

Out of hours shifts such as weekends and evenings may be included in the rota pattern.

Although full and part-time rotas are available you will need to dedicate yourself to a 5-week full-time training programme followed by 2 weeks of buddy training, which will be fully paid.

Training programmes are scheduled for 11th July, 25th July and 5th September.

We are looking for 111 Health Advisor candidates who have the following:

  • Experience in customer facing roles including care, call centre or customer service
  • Exceptional verbal and written communication skills
  • Possess a high degree of literacy and have the ability to record information accurately and correctly
  • Strong IT Skills
  • Be able to learn new skills and receive feedback on your performance

Pay Rate (please note rates will increase after 6 months):

  • Weekday – £9.50
  • Weekday Evenings – £10.45
  • Weekday Overnights – £11.88
  • Weekends – £10.93

What 111 Health Advisor candidates will receive in return:

  • Increase in salary after a 6-month period
  • NHS Pension Scheme
  • Generous holiday entitlement of 25 days + bank holidays per year
  • Flexible hours
  • Staff Recognition Scheme
  • Discretionary Bonus Awards
  • Investment in your Training and Development
  • Excellent Career Progression Opportunities
  • Be a part of Staff Forum and have your say
  • Discount Schemes through Perkbox, Bluelight and NHS Discount Schemes – giving our staff access to over 200 financial perks such as discounts at major stores, cinema tickets and restaurants
  • Access to the Employee Assistance Programme (EAP) which offers support and resources to help you with personal and work challenges and/or concerns that may affect your personal wellbeing and/or work performance. It is confidential and free to all colleagues
  • Health and Wellbeing Group looking after colleagues’ health and wellbeing with various initiatives throughout the year

If you are interested in this position, please submit your CV to Connaught Resourcing as soon as possible.

Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and where required an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures.

111 Health Advisor

Location: Cambridgeshire
Job Type: Permanent

Connaught Resourcing are currently working with an established NHS 111 provider in Peterborough who are looking to recruit permanent Health Advisors within their NHS 111 Services on a full and part-time basis.

The Role:

NHS 111 is a non-emergency telephone service providing patient’s advice on the most appropriate urgent care service they require. As a 111 Health Advisor, you will be the first point of contact, answering inbound calls from members of the public and health care professionals in need of medical advice and directing them to the most appropriate service.

Using the NHS Pathways software, you will ensure that all calls are answered promptly, accurately, and professionally in line with the performance standards. These calls could be escalated to a Clinical Advisor, an ambulance may be dispatched in the case of an emergency, or you may refer onto, or provide, information about other available services.

Out of hours shifts such as weekends and evenings may be included in the rota pattern.

Although full and part-time rotas are available you will need to dedicate yourself to a 5-week full-time training programme followed by 2 weeks of buddy training, which will be fully paid.

Training programmes are scheduled for 11th July, 25th July and 5th September.

We are looking for 111 Health Advisor candidates who have the following:

  • Experience in customer facing roles including care, call centre or customer service
  • Exceptional verbal and written communication skills
  • Possess a high degree of literacy and have the ability to record information accurately and correctly
  • Strong IT Skills
  • Be able to learn new skills and receive feedback on your performance

Pay Rate (please note rates will increase after 6 months):

  • Weekday – £9.50
  • Weekday Evenings – £10.45
  • Weekday Overnights – £11.88
  • Weekends – £10.93

What 111 Health Advisor candidates will receive in return:

  • Increase in salary after a 6-month period
  • NHS Pension Scheme
  • Generous holiday entitlement of 25 days + bank holidays per year
  • Flexible hours
  • Staff Recognition Scheme
  • Discretionary Bonus Awards
  • Investment in your Training and Development
  • Excellent Career Progression Opportunities
  • Be a part of Staff Forum and have your say
  • Discount Schemes through Perkbox, Bluelight and NHS Discount Schemes – giving our staff access to over 200 financial perks such as discounts at major stores, cinema tickets and restaurants
  • Access to the Employee Assistance Programme (EAP) which offers support and resources to help you with personal and work challenges and/or concerns that may affect your personal wellbeing and/or work performance. It is confidential and free to all colleagues
  • Health and Wellbeing Group looking after colleagues’ health and wellbeing with various initiatives throughout the year

If you are interested in this position, please submit your CV to Connaught Resourcing as soon as possible.

Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and where required an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures.

Customer Service Advisor urgently required

Location: west-midlands
Job Type: Temporary

An exciting opportunity has arisen for 6 Revenues and Benefits Customer Service Advisor’s who will be required to deal with inbound customer queries through multiple communication channels.

The role will primarily consist of working in a busy Revenues and Benefits Contact Centre environment dealing with, telephone, written, electronic and some face to face communication.

The role of Customer Service Advisor is to ensure a high level of customer care is delivered at all times, making sure customers are dealt with efficiently and effectively at the first point of contact.

Revenues and Benefits knowledge would be an advantage however legislative and systems training will be provided Hours of work are 8.30 am to 5.00 pm (Monday to Friday) and successful applicants will be required to work a minimum of 37 Hours per week.

This post is currently operating as a hybrid role with some home and office working however this is subject to change. CVs required urgently.

Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and where required an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures.

111 Health Advisor

Location: Bedfordshire
Job Type: Permanent

Connaught Resourcing are currently working with an established NHS 111 provider in Bedford who are looking to recruit permanent Health Advisors within their NHS 111 Services on a full and part-time basis.

The Role:

NHS 111 is a non-emergency telephone service providing patient’s advice on the most appropriate urgent care service they require. As a 111 Health Advisor, you will be the first point of contact, answering inbound calls from members of the public and health care professionals in need of medical advice and directing them to the most appropriate service.

Using the NHS Pathways software, you will ensure that all calls are answered promptly, accurately, and professionally in line with the performance standards. These calls could be escalated to a Clinical Advisor, an ambulance may be dispatched in the case of an emergency, or you may refer onto, or provide, information about other available services.

Out of hours shifts such as weekends and evenings may be included in the rota pattern.

Although full and part-time rotas are available you will need to dedicate yourself to a 5-week full-time training programme followed by 2 weeks of buddy training, which will be fully paid.

Training programmes are scheduled for 11th July, 25th July and 5th September.

We are looking for 111 Health Advisor candidates who have the following:

  • Experience in customer facing roles including care, call centre or customer service
  • Exceptional verbal and written communication skills
  • Possess a high degree of literacy and have the ability to record information accurately and correctly
  • Strong IT Skills
  • Be able to learn new skills and receive feedback on your performance

Pay Rate (please note rates will increase after 6 months):

  • Weekday – £9.50
  • Weekday Evenings – £10.45
  • Weekday Overnights – £11.88
  • Weekends – £10.93

What 111 Health Advisor candidates will receive in return:

  • Increase in salary after a 6-month period
  • NHS Pension Scheme
  • Generous holiday entitlement of 25 days + bank holidays per year
  • Flexible hours
  • Staff Recognition Scheme
  • Discretionary Bonus Awards
  • Investment in your Training and Development
  • Excellent Career Progression Opportunities
  • Be a part of Staff Forum and have your say
  • Discount Schemes through Perkbox, Bluelight and NHS Discount Schemes – giving our staff access to over 200 financial perks such as discounts at major stores, cinema tickets and restaurants
  • Access to the Employee Assistance Programme (EAP) which offers support and resources to help you with personal and work challenges and/or concerns that may affect your personal wellbeing and/or work performance. It is confidential and free to all colleagues
  • Health and Wellbeing Group looking after colleagues’ health and wellbeing with various initiatives throughout the year

If you are interested in this position, please submit your CV to Connaught Resourcing as soon as possible.

Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and where required an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures.

Customer Service Advisor urgently required

Location: west-midlands
Job Type: Temporary

An exciting opportunity has arisen for 6 Revenues and Benefits Customer Service Advisor’s who will be required to deal with inbound customer queries through multiple communication channels.

The role will primarily consist of working in a busy Revenues and Benefits Contact Centre environment dealing with, telephone, written, electronic and some face to face communication.

The role of Customer Service Advisor is to ensure a high level of customer care is delivered at all times, making sure customers are dealt with efficiently and effectively at the first point of contact.

Revenues and Benefits knowledge would be an advantage however legislative and systems training will be provided Hours of work are 8.30 am to 5.00 pm (Monday to Friday) and successful applicants will be required to work a minimum of 37 Hours per week.

This post is currently operating as a hybrid role with some home and office working however this is subject to change. CVs required urgently.

Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and where required an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures.

NHS 111 Health Advisor in Peterborough

Location: Cambridgeshire
Job Type: Permanent

Connaught Resourcing are currently working with an established NHS 111 provider in Peterborough who are looking to recruit permanent Health Advisors within their NHS 111 Services on a full and part-time basis.

The Role:

NHS 111 is a non-emergency telephone service providing patient’s advice on the most appropriate urgent care service they require. As a 111 Health Advisor, you will be the first point of contact, answering inbound calls from members of the public and health care professionals in need of medical advice and directing them to the most appropriate service.

Using the NHS Pathways software, you will ensure that all calls are answered promptly, accurately, and professionally in line with the performance standards. These calls could be escalated to a Clinical Advisor, an ambulance may be dispatched in the case of an emergency, or you may refer onto, or provide, information about other available services.

Out of hours shifts such as weekends and evenings may be included in the rota pattern.

Although full and part-time rotas are available you will need to dedicate yourself to a 5-week full-time training programme followed by 2 weeks of buddy training, which will be fully paid.

Training programmes are scheduled for 11th July, 25th July and 5th September.

We are looking for 111 Health Advisor candidates who have the following:

  • Experience in customer facing roles including care, call centre or customer service
  • Exceptional verbal and written communication skills
  • Possess a high degree of literacy and have the ability to record information accurately and correctly
  • Strong IT Skills
  • Be able to learn new skills and receive feedback on your performance

Pay Rate (please note rates will increase after 6 months):

  • Weekday – £9.50
  • Weekday Evenings – £10.45
  • Weekday Overnights – £11.88
  • Weekends – £10.93

What 111 Health Advisor candidates will receive in return:

  • Increase in salary after a 6-month period
  • NHS Pension Scheme
  • Generous holiday entitlement of 25 days + bank holidays per year
  • Flexible hours
  • Staff Recognition Scheme
  • Discretionary Bonus Awards
  • Investment in your Training and Development
  • Excellent Career Progression Opportunities
  • Be a part of Staff Forum and have your say
  • Discount Schemes through Perkbox, Bluelight and NHS Discount Schemes – giving our staff access to over 200 financial perks such as discounts at major stores, cinema tickets and restaurants
  • Access to the Employee Assistance Programme (EAP) which offers support and resources to help you with personal and work challenges and/or concerns that may affect your personal wellbeing and/or work performance. It is confidential and free to all colleagues
  • Health and Wellbeing Group looking after colleagues’ health and wellbeing with various initiatives throughout the year

If you are interested in this position, please submit your CV to Connaught Resourcing as soon as possible.

Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and where required an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures.

Care assistant required in Birmingham

Location: west-midlands
Job Type: Permanent

We are now recruiting for experienced care assistants for a care setting based in Birmingham. We can currently offer early, late and long day shifts from full or part time.

Due to the nature of the requirement we will be interested candidates that can be available as soon as possible. The service is generally focused on but not completely for people who have a dementia diagnoses. The main duties include supporting people to engage in meaningful activities

Supporting people with occasional personal care Supporting people to keep safe due to their confusion Supporting people to mobilise to and from the dining room, toilet etc.

To promote independence and dignity and to work well with existing day care staff members and managers to deliver a valued service You will require experience with working with Older people with a physical or mental health need. A good level of written and verbal communication. This role always requires update Medication and Infection control Training. This role requires an Enhanced Barring for Adults Check.

Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and where required an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures.

111 Health Advisor

Location: hertfordshire
Job Type: Permanent

Connaught Resourcing are currently working with an established NHS 111 provider in Welwyn Garden City who are looking to recruit permanent Health Advisors within their NHS 111 Services on a full and part-time basis.

The Role:

NHS 111 is a non-emergency telephone service providing patient’s advice on the most appropriate urgent care service they require. As a 111 Health Advisor, you will be the first point of contact, answering inbound calls from members of the public and health care professionals in need of medical advice and directing them to the most appropriate service.

Using the NHS Pathways software, you will ensure that all calls are answered promptly, accurately, and professionally in line with the performance standards. These calls could be escalated to a Clinical Advisor, an ambulance may be dispatched in the case of an emergency, or you may refer onto, or provide, information about other available services.

Out of hours shifts such as weekends and evenings may be included in the rota pattern.

Although full and part-time rotas are available you will need to dedicate yourself to a 5-week full-time training programme followed by 2 weeks of buddy training, which will be fully paid.

Training programmes are scheduled for 11th July, 25th July and 5th September.

We are looking for 111 Health Advisor candidates who have the following:

  • Experience in customer facing roles including care, call centre or customer service
  • Exceptional verbal and written communication skills
  • Possess a high degree of literacy and have the ability to record information accurately and correctly
  • Strong IT Skills
  • Be able to learn new skills and receive feedback on your performance

Pay Rate (please note rates will increase after 6 months):

  • Weekday – £9.50
  • Weekday Evenings – £10.45
  • Weekday Overnights – £11.88
  • Weekends – £10.93

What 111 Health Advisor candidates will receive in return:

  • Increase in salary after a 6-month period
  • NHS Pension Scheme
  • Generous holiday entitlement of 25 days + bank holidays per year
  • Flexible hours
  • Staff Recognition Scheme
  • Discretionary Bonus Awards
  • Investment in your Training and Development
  • Excellent Career Progression Opportunities
  • Be a part of Staff Forum and have your say
  • Discount Schemes through Perkbox, Bluelight and NHS Discount Schemes – giving our staff access to over 200 financial perks such as discounts at major stores, cinema tickets and restaurants
  • Access to the Employee Assistance Programme (EAP) which offers support and resources to help you with personal and work challenges and/or concerns that may affect your personal wellbeing and/or work performance. It is confidential and free to all colleagues
  • Health and Wellbeing Group looking after colleagues’ health and wellbeing with various initiatives throughout the year

If you are interested in this position please submit your CV to Connaught Resourcing as soon as possible.

Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and where required an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures.