Telecare Engineer required in Kent

We are urgently seeking experinced/skilledTelecare Engineers for a Telecare company based in Kent.

This is a full-time role Monday to Friday 9am-5pm

The sucessful candidates will be required to do the following.

To work either independently or with Adult Social Care/NHS in assessing clients within their home to determine the most suitable Telecare equipment to meet individual needs. To advise, coordinate, install, programme and maintain Telecare equipment, which includes the removal of Telecare equipment that is no longer required and the installation of Key Safes.

Process incoming telephone calls through the management of Telecare Service Desk. First point of contact for the clients, their families or clinicians and then to escalate issues appropriately in line with Kyndi’s policies and procedures. Support the delivery of marketing and sales activity in those areas where the company has existing service operations in order to achieve targets.

Proven ability to work independently within defined and recognised procedures, which leaves some room for initiative, including lone working.

Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and where required an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures.

Job Information

Job Reference: SBK951_1709223589
Salary:
Salary From: £23000
Salary To: £23000

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