Customer Service Advisor urgently required

An exciting opportunity has arisen for 6 Revenues and Benefits Customer Service Advisor’s who will be required to deal with inbound customer queries through multiple communication channels.

The role will primarily consist of working in a busy Revenues and Benefits Contact Centre environment dealing with, telephone, written, electronic and some face to face communication.

The role of Customer Service Advisor is to ensure a high level of customer care is delivered at all times, making sure customers are dealt with efficiently and effectively at the first point of contact.

Revenues and Benefits knowledge would be an advantage however legislative and systems training will be provided Hours of work are 8.30 am to 5.00 pm (Monday to Friday) and successful applicants will be required to work a minimum of 37 Hours per week.

This post is currently operating as a hybrid role with some home and office working however this is subject to change. CVs required urgently.

Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and where required an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures.

Job Information

Job Reference: SBH5703_1656828225
Salary From: £11.02
Salary To: £11.02
Job Industries: Social Care
Job Locations: west-midlands
Job Types: Temporary
Job Skills: Customer Service

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